The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, QatarWins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
Carrie Melissa Jones
Consulting Partners
Technology, Information, and Internet
San Francisco Bay Area, CAReach out to Carrie Melissa Jones
About Carrie Melissa Jones
Carrie Melissa Jones is a highly experienced community strategist and consultant with over 15 years of expertise in managing online communities. As the founder of The CMJ Group and co-author of "Building Brand Communities," she collaborates with organizations like Airbnb, Discord, Google, and Microsoft. Jones, holding an MA in Communication, is renowned for her research on Facebook Groups and digital leadership, earning multiple top paper awards from the National Communication Association. Her passion extends to promoting connection, belonging, and psychological safety in online spaces.
Specialization in:
- Strategic Consulting
- Speaking Engagements
- Corporate Trainings
- Online Communities
“Not only is SearchUnify’s product game-changing for community teams, but their support of the profession speaks volumes about their commitment to the future of community management and customer experience.”
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