Alish Gill, Author at SearchUnify | Enterprise Agentic Platform for Customer Support

Proactive Support for Next‑Gen CX Delivery

Learn how AI anticipates customer needs to deliver seamless and timely support

3 Reasons to Join Our Augmented AI Webinar

Discover how blending AI with human judgment revolutionizes enterprise search

How to Enhance the Shopping Experience with AI Search

Discover how personalized, fast search experiences drive conversions in e‑commerce

5 Things That Could Ruin Cognitive Search

Learn how to avoid common configuration mistakes that derail search performance

Lead the Future: 5 Game-Changing Customer Service Trends

Explore key 2020 trends that will shape support strategy and customer experience

Elevate Your CX: 5 Must-Watch Customer Experience Trends

Discover the CX trends every organization needs to implement in 2020 and beyond

Maximize Your Dreamforce ’19 Experience

Get actionable guidance on planning, networking, and learning at Dreamforce ’19

Master the 3 Pillars of Effective Support Interactions

Learn proven strategies to deliver empathetic, efficient, and solution-driven support

TSW Vegas: 3 Ways to Maximize Learning & Networking

Unlock simple strategies to turn TSW Vegas into a high-ROI experience

6 Tips to Deliver Smarter Customer Service

Learn actionable ways to boost CX, deflect cases, and delight users

Inside Our Webinar on AI-Powered Self-Service Support

Learn how AI-driven search is reshaping self-service experiences

3 Customer Expectations You Can’t Afford to Miss

Learn what modern customers expect and how to consistently exceed them

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Alish Gill